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Trust & Safety

My Enhanced level criminal background check has returned a ‘fail’. What does that mean?

How will I know when I have achieved each level of verification?

How long is the certified criminal background check valid for?

Can my self-certified police check form part of my Enhanced level of verification?

What is Enhanced level?

What is a Street Level check?

How do I submit a document for checking at Standard level?

What forms of ID can I use?

What is Standard level?

What is Basic level?

Is verification compulsory?

How can I be certain my personal details and information will be secure, kept private, confidential and not shared with third parties?

Do I need to pay for a verification?

How do I gain verification?

How will I benefit from verifying my profile?

What is verification?

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