1. Home
  2. chevron-right
  3. Terms and Conditions — TrustedHousesitters Trusted Awards 2019

Terms and Conditions — TrustedHousesitters Trusted Awards 2019

Please read these Terms and Conditions carefully.

When we talk about TrustedHousesitters “we”, ‘’our’’ or ‘’us’’ in these Terms and Conditions, we are referring to TrustedHousesitters Ltd., a company incorporated and registered in England and Wales with company number 07227301, whose registered office is at 20-22 Wenlock Road, London N1 7GU.

When we talk about the “Promoter” in these Terms and Conditions, we are referring to us and any third party platform that is promoting this competition. 

You don’t need to purchase a membership or pay anything to enter our promotional prize draw. If you do purchase a membership, this won’t increase your chances of winning. By entering this Prize Draw you confirm that you agree to comply with and be bound by these Terms and Conditions.

1. OVERVIEW OF TRUSTED AWARDS PRIZE DRAW

1.      (Promotion Period) This promotion opens at 00:01 GMT on 4th December 2019 and closes at 23.59 GMT on 13th January 2020.

1.2.      This promotion is only open to those who are aged over 21. To be completely fair, this promotion is not open to anyone professionally connected to us and any member of their respective immediate families and they will not be able to enter. 

1.3.  These Terms and Conditions are governed by English law and you can bring legal proceedings in respect of this competition in the English Courts. You must not enter this competition if it does not comply with national law of the Country you reside in. 

1.4.   If you would like to know who won, you can send an email to win@trustedhousesitters.com quoting ‘’TrustedHousesitters Trusted Tales Prize Draw’’ in the subject line for 90 days after the close of the Promotion Period. 

2. TO ENTER:

2.1.  You must be nominated. The nominator will enter their details into the long-form survey as showcased on either the sitter of the year landing page (https://www.trustedhousesitters.com/pages/sitter-of-the-year-2019/) or the sit of the year landing page (https://www.trustedhousesitters.com/pages/sit-of-the-year-2019/). The nominator will be asked to enter the following details: their name, their phone number, their email address, and your details as the nominee, including a link to your TrustedHousesitters profile/listing, why you deserve to be the winner, and a photo to aid their nomination. Entrees must click ‘Submit’ at the bottom of the form to guarantee your entry will be seen by the judges. 

2.2.  The person you nominate must be a member of TrustedHousesitters who has taken part in a house sit during 2019. This can be as either an owner or a sitter. 

3. WINNER SELECTION:

3.1.   The winner will be selected by the judges who have not taken part in setting up this Prize Competition. The judge will pick the winner based on their assessment of the entry nomination of each eligible entry and how it demonstrates the theme of the competition. Judge profiles can be seen on both of these pages: (https://www.trustedhousesitters.com/pages/sitter-of-the-year-2019/) or the sit of the year landing page (https://www.trustedhousesitters.com/pages/sit-of-the-year-2019/). 

4. CONTACTING THE WINNER:

4.1.   We will contact the winner via email or telephone within 14 working days of the competition close. If you’re our lucky winner, you must respond to the message within 3 working days of the message being sent. If the winner does not acknowledge the phone call or email within those 3 working days and confirm that they accept the prize, they will cease to be eligible for the prize and an alternative winner will be selected. 

5. THE PRIZE:

5.1.   Five winners will receive:

5.1.1. A winning banner to showcase on their TrustedHousesitters profile or listing. 

5.1.2.  A lifetime membership plan of your choice, either as an owner or a sitter worth £89 annually (The membership plans can be seen here

https://www.trustedhousesitters.com/accounts/signup/pricing/);

5.2.     We will send you the prize to any winner at our earliest convenience. We will endeavour to send a prize within 30 days of a winner being confirmed in accordance with sections 3 and 4. 

5.3.    The prize is non-exchangeable, non-transferable, and is not redeemable for a cash alternative. The prize is non-assignable and relates only to a membership of TrustedHousesitters and cannot be transferred to another organisation. Should we cease trading, the membership will no longer be available.

5.4   Should the winner already be a member of our platform, the member’s existing account will automatically be updated to reflect the prize within 7 days of acceptance of the prize

6. PERSONAL DATA:

6.1.    We care a lot about the security of your personal data. All personal data submitted in connection with this promotion will be processed in accordance with our Privacy Policy and will be used to administer and manage this promotion and the prizes (where applicable). 

Please see the Privacy Policy here https://www.trustedhousesitters.com/privacy-policy

7. MARKETING AND COMMUNICATIONS:

7.1.   The prize is conditional upon the winner agreeing to take part in reasonable publicity by the Promoter, including by agreeing to allow the Promoter to use the winner’s name, city and photograph in the Promoter's marketing materials.

8. OUR RIGHTS:

8.1.   The Promoter reserves the right at any time, in its absolute discretion, to:

8.1.1.  verify the eligibility of any participant (including their age and place of residence);

8.1.2.  disqualify any participant found to be:

8.1.2.1.  abusing and/or tampering with the operation of the promotion; 

8.1.2.2.  entering using fraudulent means;

8.1.2.3.  do not give correct contact details; 

8.1.2.4.  making an entry on someone else's behalf;

8.1.2.5. posting an entry or a comment to the Promoter's social media or online platforms (e.g. Facebook, Instagram and TrustPilot) that is, in the Promoter's opinion, inappropriate, offensive or can be deemed upsetting to other participants, fans of the Promoter or directly aimed at the Promoter, and/or infringing any applicable law;

8.1.2.6.  who the Promoter believes to have acted in breach of these terms and conditions;

8.1.3.  remove any participant comment that is in violation of 8.1.2.5.;

8.1.4.  cancel, modify or suspend the promotion at any time. 

9. LIMITED LIABILITY:

9.1.  This promotion is not in any way sponsored, endorsed or administered by, or associated with any third parties or social media platforms. Participants acknowledge that any other online platforms used to promote this competition shall not have any liability to them in connection with this promotion.

9.2.   We do not accept liability for any damages, losses and/or expenses incurred by any participant in connection with this promotion, unless we are in provable breach of these terms and conditions. 

9.3.   We accept no responsibility for any costs associated with any participant’s participation in the promotion or for any items that are not expressly included with their TrustedHousesitters membership (including, without limitation, travel to and from a house sit).

9.4.    We are responsible for any loss or damage caused by us that is foreseeable as a result of us breaching these Terms and Conditions or failing to use reasonable skill and care, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time these Terms and Conditions were entered into.

10. LAW AND WHERE TO BRING PROCEEDING:

10.1.   These Terms and Conditions are governed by English law and you can bring legal proceedings in respect of the Services in the English Courts.

10.2.    If you live in Scotland you can bring legal proceedings in respect of the Services in either the Scottish courts or the English courts.

10.3.    If you live in Northern Ireland you can bring legal proceedings in respect of the Services in either the Northern Irish courts or the English courts.

11. PROMOTER

11.1     Participants should contact the promoter at support@trustedhousesitters.com if they have any queries regarding this promotion. 

11.2     The promoter is TrustedHousesitters Limited, a company incorporated and registered in England and Wales with company number 07227301, whose registered office is at 20-22 Wenlock Road, London, N1 7GU, England and with VAT Number 157737573.