If you're a US-based sitter member, part of setting up your profile will include completing a free sitter background check.
Currently available for US sitter members only, background checks are here to help you improve your chances of sit success, while giving owners that extra bit of trust and reassurance. Here's everything you need to know.
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What are background checks?
Background checks are designed so that you can offer owners extra peace of mind when applying to take care of their pets and home.
Your completed check will be displayed on your sitter profile. As well as helping to build trust within our community, verifying your identity with a background check can also help to increase your chances of being chosen for a house sit.
This service is provided by Evident, a secure and accredited third-party provider, so you can rest assured your details will be safe.
How do I get my background check?
Currently, background checks are available for all US-based sitter members.
If you are a sitter member residing in the US, you can apply for your background check via the verifications page. Simply login into your TrustedHousesitters account, click your name in the top right-hand corner and select ‘Verifications’ from the drop-down menu.
Then, under the ‘Background Check’ section, click ‘start free background check' and follow the instructions given by Evident.
Visit the verifications page to get started.
Once submitted, our industry-leading partner, Evident, will complete the background check. We'll keep you updated on the status of your background check via email (you can also view the staus of your application from the verifications page), but please do allow up to 7 days for the check to process.
You can check the progress of your background check from the verifications page.
How will I know that my personal details will be kept confidential?
These checks are carried out by Evident, a secure and accredited third-party provider. They maintain a bank-grade, encrypted security system — meaning your information will be kept safe, confidential and secure. And don’t worry, your details won’t be shared with anyone.
How will owners see my background check?
Once your background check has been completed and verified, it will automatically display on your sitter profile for owners to see.
Any more questions?
If you have any further questions on how background checks work, your friendly Membership Services team are here to help — just get in touch.
